Sr. Director of Business Operations
With more than three decades of experience, James Phinney is a seasoned leader in Business Operations who has built a career around driving efficiency, fostering collaboration, and delivering results. He brings a comprehensive understanding of the operational levers that shape organizational success, having consistently led high-performing teams, streamlined processes, and overseen complex projects from initiation to completion.
A founding team member of XOlogistics, a third-party warehouse logistics services firm launched in 2019, James played a pivotal role in establishing the company’s operational framework and guiding its early growth. This entrepreneurial experience deepened his expertise in building scalable systems and navigating the challenges of launching and expanding new ventures.
Throughout his career, James has earned a reputation for his ability to translate strategy into execution. He excels in project planning, progress tracking, and proactive problem-solving, ensuring deliverables are met on time and within budget. His strengths extend to strategic resource allocation, budget management, and staff development, where he has consistently fostered growth-oriented and collaborative work environments. Known for his positive attitude and results-driven approach, James has successfully delivered multiple projects while building sustainable operational excellence.
